I first heard about this book in one of my classes for Nurse Residency. We were asked if we felt comfortable having intense conversations with patients and/or their family. We didn’t get to go in depth about the subject because of time, so I decided that I would find this book and read it on my own time. Luckily, it was assigned as required reading for nursing communications class. I’ll be reading it over the next 8 weeks. Hopefully, I’ll learn some great techniques.
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